Clinical Liaison Professional

3 weeks ago


Charlotte, North Carolina, United States HealthMap Solutions LLC Full time
About the Role
The Clinical Nurse Liaison will work closely with healthcare providers, their staff, and patients to develop and maintain long-term relationships that enhance engagement and performance within our Kidney Management Program. This role requires exceptional communication skills, attention to detail, and ability to analyze data to identify opportunities for improving health outcomes.

Key Responsibilities
  • Foster strong relationships with healthcare providers and their staff to ensure successful program implementation.
  • Analyze data to identify areas for process improvements and implement changes to enhance health outcomes.
  • Develop and maintain a deep understanding of kidney health management, including Chronic Kidney Disease, End-Stage Renal Disease, and Renal Replacement Therapies.
  • Collaborate with physicians and staff to identify patients who would benefit from care navigation support and provide education on kidney health and related topics.
  • Ensure compliance with NCQA standards and maintain accurate documentation of provider and patient interactions.
  • Provide regular updates to internal and external stakeholders on program progress and outcomes.


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