Customer Service Representative

2 weeks ago


Torrance, California, United States TTEC Full time
About the Role

We're seeking a talented Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our clients.

Key Responsibilities
  • Provide top-notch customer service via phone, email, or chat
  • Conduct research to resolve customer issues and provide accurate solutions
  • Work collaboratively with team members to achieve customer satisfaction goals
Requirements
  • 12 months or more of call center experience
  • High school diploma or equivalent
  • Strong product knowledge and ability to explain it to customers
  • Proficiency in computer systems and software
What We Offer
  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive base wage starting at $19.75 per hour
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives

We're committed to creating a workplace where our employees feel valued, empowered, and supported. If you're passionate about delivering exceptional customer experiences and have a caring and supportive nature, we'd love to hear from you.



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