Helping Others and Ensuring Customer Satisfaction

6 days ago


Circle Pines, Minnesota, United States U-Haul Full time
About the Job

We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the support they need during their journey with us. This includes inspecting and maintaining equipment, assisting customers, and utilizing up-to-date technology to dispatch and return equipment.

We offer a competitive $18-$20 per hour salary, as well as a $100 hiring bonus and a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program. Our benefits package includes career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program.

Key Responsibilities
  • Provide exceptional customer service, ensuring customers receive the support they need during their journey with us.
  • Inspect and maintain equipment, including cleaning and checking fluid levels.
  • Assist customers, using up-to-date technology to dispatch and return equipment.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, and fill propane.
  • Drive a forklift, and perform other duties as assigned.
What We Offer
  • A competitive $18-$20 per hour salary.
  • A $100 hiring bonus.
  • A $300 cash bonus upon completion of our 1-2-3 Punch Certification Program.
  • A comprehensive benefits package, including career stability, opportunities for advancement, and more.


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