Insurance Customer Service Specialist

6 days ago


Circle Pines, Minnesota, United States State Farm Insurance Full time
About the Role

We are seeking a skilled Insurance Customer Service Specialist to join our team at State Farm Insurance. As an Insurance Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our policyholders.

Key Responsibilities
  • Assist customers with their insurance needs by providing accurate and timely information
  • Process policy changes and updates in the system
  • Handle incoming calls and emails from customers regarding policy inquiries and claims
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction
  • Maintain customer records and update information as needed
Requirements

To be successful in this role, you should have:

  • A strong understanding of insurance products and industry trends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance goals
  • Basic computer skills and proficiency in software applications
Benefits

We offer a competitive salary range of $50,000 - $70,000 per year, based on experience. Additionally, we provide comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Why Choose Us?

At State Farm Insurance, we value our employees and strive to create a positive and supportive work environment. We offer opportunities for professional growth and development, as well as a collaborative and dynamic team culture.


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