Supply Chain Operations Coordinator
7 hours ago
As a Supply Chain Operations Coordinator with Dawar Consulting, Inc. based out of Indianapolis, you will play a pivotal role in ensuring successful order delivery experiences for clients' hospital, clinic, lab, and other customers.
The estimated salary for this position is $26 per hour on a W2 basis.
This role involves handling customer inquiries via phone and email, including analyzing and troubleshooting problems with non-functioning products and/or services or orders, pricing, invoicing, logistics, and more.
Key responsibilities include identifying problem areas, recommending corrective solutions, and resolving customer inquiries from inception to delivery.
A significant portion of communication will be via phone and email, while order placement and review will be accomplished through SAP and Salesforce systems.
You will also respond to customer inquiries concerning orders, anticipating any problems, concerns, and rectifying them proactively.
Order replacement, return, credit, debit, and order change actions are common functions of this role, with processes documented under procedural guidelines.
In addition to your technical skills, you will provide excellent customer service, submit accurate reports, and work collaboratively as part of a team.
Dawar Consulting, Inc. offers a range of benefits, including healthcare, paid sick leave, and a 401k plan with a 4% employer match.
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