Customer Service Representative
4 days ago
Job Title: Customer Service Associate
About Us:
Savers / Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.
Our Business:
We operate under various brands, including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia. Our business model is built on a purpose-driven approach, with a focus on sustainability and community impact.
Job Summary:
We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members. This is a full-time and part-time opportunity.
Key Responsibilities:
- Provide excellent customer service, ensuring a positive experience for our customers.
- Assist donors with the donation process, answering questions and providing information about our organization.
- Work collaboratively with team members to achieve sales and customer service goals.
- Participate in visual merchandising and store displays to create an attractive shopping environment.
- Process sales transactions accurately and efficiently.
What We Offer:
We invest in our team members' career development and provide comprehensive training and support. Our benefits package includes:
- Bundled health plans, including medical, Rx, dental, and vision coverage.
- Company-paid life insurance for added protection and peace of mind.
- Programs to support mental health and well-being.
- A 401(k) plan with generous company matching contributions.
- Paid time off for leisure or other hobbies.
Join Our Team:
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