Customer Service Professional

4 days ago


Auburn, Maine, United States Coleman's Collision, powered by VIVE Full time

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Oliver Auto Body, Powered by VIVE. In this role, you will be responsible for providing exceptional customer service in person and over the phone, ensuring that our customers receive timely updates on their repair status.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service, answering questions, resolving issues, and exceeding customer expectations.
  • Communication: Maintain open communication with customers, keeping them informed about their repairs, and providing clear instructions on next steps.
  • Administrative Support: Assist with administrative tasks, such as scheduling appointments, managing inventory, and performing light bookkeeping duties.

The ideal candidate will possess excellent written and verbal communication skills, a professional attitude, and the ability to multitask in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in a customer-facing role is preferred.

Compensation: The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications.



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