Customer Service Coordinator

1 week ago


Auburn, Maine, United States U-Haul Full time
Overview

As a valued member of the U-Haul team, you will have the opportunity to work in a fast-paced environment where no two days are ever the same. We are seeking friendly and motivated individuals to fill the role of Customer Service Representative. This position offers a unique chance to be part of a supportive team, working together to provide exceptional service to our customers.

Salary
We offer an estimated annual salary of $42,000-$50,000, based on experience and qualifications. In addition, we provide a $100 hiring bonus and a $300 cash bonus, paid immediately upon completion of our 1-2-3 Punch Certification Program at retail stores.

Job Description
This is a customer-facing role that requires strong communication and problem-solving skills. As a Customer Service Representative, your primary responsibilities will include assisting customers with U-Haul products and services, using up-to-date technology to dispatch and return equipment, inspecting and maintaining equipment, and providing excellent customer service. You will also participate in ongoing continuous education through U-Haul University, ensuring you stay up-to-date on the latest industry developments and company procedures.

Required Skills and Qualifications
To be successful in this role, you will need a valid driver's license, a high school diploma or equivalent, and a strong ability to work independently and as part of a team. You should also be comfortable working in a fast-paced environment and be able to lift heavy objects (up to 50 lbs).

Benefits
At U-Haul, we take care of our employees by offering a range of benefits, including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), and critical illness/group accident insurance.

Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

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