Customer Service Representative
4 weeks ago
Overview:
At Massage Envy, we're committed to delivering an exceptional experience for our clients. As a Sales and Customer Service Associate, you'll play a vital role in promoting the value of Total Body Care and educating clients on new and expanded services.
Key Responsibilities:
- Promote the Massage Envy Wellness Program and encourage clients to book future services
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
Perks and Benefits:
- Competitive base pay plus bonuses and commissions
- Matching 401(k) and paid time off for all employees
- Employee Assistance Program and flexible schedule for a better work/life balance
- In-depth product and service training, as well as 40% off all products and employee membership discounts
Requirements:
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills, excellent math and computer skills, and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Culture and Support:
- Trained leadership that is invested in your success
- Earn free services and be part of a caring community that celebrates individuality and shares knowledge
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