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Senior Solutions Architect
2 months ago
Summary and Purpose
Are you enthusiastic about Human Capital Management (HCM) and Workforce solutions? Do you possess expertise in crafting and structuring engaging user experiences and scalable platforms that empower workforces globally? As a Lead Architect within Starbucks Technology, you will be instrumental in developing and refining global IT solutions that shape how Starbucks delivers exceptional partner (employee) experiences.
Role Responsibilities
Lead Architects are responsible for translating business requirements into architectural frameworks and designs that will serve as the foundation for capability development within a specific domain.
As an integral member of the architecture community, you will also engage in the creation of technology solutions, design methodologies, and best practices for all of Starbucks' global IT operations.
Key Responsibilities Include:
- Collaborating closely with various technology teams to formulate strategies, technology blueprints, logical designs, and perspectives for the partner workforce management domain, encompassing core infrastructure, platforms, solutions, and digital experiences.
- Fostering opportunities through collaboration with diverse stakeholders to enhance our partner technology ecosystem.
- Advising cross-functional leaders on defining priorities, key initiatives, and organizational alignment to support informed business decisions.
- Partnering with fellow architects to devise impactful methods for enhancing experiences and efficiency through shared roadmaps, technologies, and partnerships.
- Providing comprehensive technology thought leadership through active engagement in products and programs.
- Assisting in the formulation of proposals for enterprise technology strategies based on environmental assessments, opportunity identification, value, and risk.
- Leading the design of technology solutions for programs that span multiple business units within the enterprise.
Ideal Candidate Profile
The ideal candidate will:
- Think strategically and articulate clear narratives that drive successful execution of strategies.
- Enjoy collaboration with a diverse group of individuals across technology and business lines.
- Embrace a growth mindset to experiment, innovate, and discover breakthroughs in existing or adjacent areas.
- Excel in creating clarity and communicating effectively amidst ambiguity.
- Engage with empathy through technological, behavioral, and structural transformations.
- Be eager to learn and apply technologies holistically to business opportunities.
- Simplify complex technical topics into accessible narratives for varied audiences.
Essential Skills and Experience
- A people-centric approach, strong multi-audience communication skills, and high emotional intelligence.
- A solid background in technology and human-centered design, along with the ability to develop clear strategies.
- A comprehensive understanding of at least two or more of the following areas: retail commerce, core HR, enterprise employee experiences, and/or workforce management, with a solid grasp of the others.
- Proficiency in crafting effective presentations and deliverables for both technical and non-technical audiences.
- Demonstrated flexibility, adaptability, and an interpersonal style that meets the needs of individual clients.
Basic Qualifications
- 12 years of IT experience.
- 10 years in business process and system design.
- 7 years in functional and system modeling.
- 5 years of engineering or architecture experience in the HCM/WFM domain.
- 5 years of architecture or enterprise-level analytical experience.
- 7 years of indirect people development.
- 7 years of experience running technology proof-of-concepts.
- 3 years of involvement in departmental (or greater) strategic technology planning.
- 5 years of financial analysis and business planning.
Preferred Qualifications
- 7 years of professional experience in software development and platform management.
- 5 years of participation in departmental (or greater) strategic technology planning.
- 3 years of hands-on experience in developing APIs, Microservices, or enterprise event-driven systems.
Architectural Expertise
- Deep understanding of end-to-end HCM solutions for retail or related industries.
- Proficiency in data analytics, utilizing data to drive insights and enhance engagement.
- Prior experience in conducting build vs. buy analyses and vendor evaluations.
- Familiarity with architectural and agile delivery frameworks.
Engineering Skills
- Interest in designing, analyzing, and troubleshooting large-scale distributed systems.
- Robust knowledge of relevant legal and regulatory requirements.
- Proven experience in implementing and managing high-capacity, redundant, and mission-critical environments.
Interpersonal Skills
- Ability to build and maintain influential working relationships at all levels across the enterprise.
- Contribute to a positive team environment by actively promoting a respectful workplace.
- Regularly seek and act on feedback, engaging and applying learning experiences.
- Demonstrate flexibility and adapt approach/style to best meet individual customer needs.
As a partner at Starbucks, you will have access to a comprehensive benefits package that includes medical, dental, vision, life insurance, and various voluntary insurance options. Additionally, partners enjoy short-term and long-term disability benefits, paid parental leave, family expansion reimbursement, and generous vacation and holiday policies.
Starbucks is committed to fostering a diverse and inclusive workplace, welcoming applicants from various backgrounds and experiences. We believe that diversity enhances our mission and values while serving our global communities.
