Facilities Director

2 days ago

New York, New York, United States Eleven Recruiting Full time
Dynamic Facilities Director Sought for Premier Asset Management Client

Eleven Recruiting is seeking a seasoned and accomplished Facilities Director to lead the corporate real estate portfolio for one of our esteemed Asset Management clients in the New York Metro area.

Key Responsibilities:
  • Leadership and Management: Direct a team of facilities management professionals across NY/CT offices, overseeing general facilities management, reactive and preventative maintenance, janitorial services, HVAC/MEP systems, lighting control, office supplies, and mail & reprographics services.
  • Strategic Alignment: Align site operations with global program guidelines, driving strategic direction while executing local initiatives.
  • Vendor and Building Management: Collaborate with vendors and building management to ensure compliance with lease agreements, building maintenance contracts, and utilities, optimizing the performance of all building systems.
  • Maintenance Programs: Develop and implement comprehensive reactive and preventative maintenance programs for all hard services, working closely with external specialty vendors and landlords.
  • Team Management: Manage a hybrid team comprising facilities coordinators, mailroom and reprographics technicians, and third-party cleaning staff.
  • Help Desk Oversight: Oversee the Corporate Services Help Desk ticketing system, ensuring efficient handling and resolution of workplace maintenance and service requests.
  • Relationship Management: Maintain the firm's relationship with Building Property Management, ensuring smooth building operations and maintenance.
  • Budget Management: Actively manage property budgets, ensuring efficient and cost-effective operations.
  • Service Improvement Initiatives: Identify and recommend initiatives focused on service improvements, cost reduction, quality enhancement, risk mitigation, and staying ahead of industry trends impacting workplace effectiveness.
  • Emergency Preparedness: Contribute to the Business Continuity Plan, Emergency Action Plan, and Fire and Life Safety initiatives, proactively preparing for and managing emergencies and catastrophic events.
  • Vendor Invoice Management: Manage the vendor invoice process, ensuring accurate billing, approvals, and payment submissions, including the review of monthly rent invoices for accuracy.
  • Training and Development: Ensure industry-leading training and development programs for both in-house and third-party facility operations teams.
  • Construction Projects: Experience in managing class-A commercial office build-outs and capital construction projects is preferred.
Qualifications & Experience:
  • Minimum of 10 years in facilities management within the New York class-A market; financial services company experience is preferred.
  • BA/BS degree in Business, Engineering, Architecture, or equivalent experience.
  • Proven ability to build, develop, and coach teams, with strong team-building skills.
  • Ability to thrive in a fast-paced, dynamic environment with competing demands, prioritizing effectively.
  • Strong verbal and written communication skills, with the ability to listen, understand, and effectively convey objectives and programs.
  • Professional presence with an enthusiastic, curious demeanor and a positive approach to achieving results.
  • Expertise in managing vendors with a focus on flawless customer service delivery.
  • Proficient in Microsoft Office: Outlook, Word, PowerPoint, and Excel.

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