Field Service Representative

1 week ago


Shrewsbury, Massachusetts, United States Volt Full time
Role Overview

Volt is hiring a Field Service Representative in Shrewsbury, MA 01545.

Responsibilities
  • Provide world-class customer service during medical equipment provision, return, and servicing.
  • Respond to product inquiries and other customer needs.
  • Prepare medical equipment for patient use, including sanitization, disinfection, quality control testing, and transportation using a company vehicle.
  • Learn and operate within company-defined policies and procedures to maintain compliance with regulated requirements for medical devices.
  • Own and execute at least one key service center process, such as inventory management.
Requirements
  • TWO (2) years of customer service experience in a private, public, government, or military environment.
  • Current and valid driver's license due to the need for driving a company vehicle.
  • Ability to work non-traditional schedules, including extended hours, evenings, weekends, and on-call duties.
  • Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA).
  • High School Diploma/GED or higher required.
Benefits
  • Health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other paid leaves (as required by law), Employee Assistance Program (EAP).

Estimated Salary: $23.00 per hour



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