Banking Center Manager III

2 weeks ago

Raymore, Missouri, United States Dickinson Financial Corporation Full time
Job Summary

A Banking Center Manager III is an expert educator responsible for the overall success of the assigned banking center. This role provides periodic management support for other banking centers and is responsible for a profitable banking center through sales and promotion of bank products to qualified clients.

Key Responsibilities
  • Deliver a Fast, Easy, and Personal client experience consistent with company standards with each client and associate interaction.
  • Measure and manage sales based on daily/monthly/quarterly/annual budgeted goals.
  • Market bank products to target clients inside and outside the banking center by contacting potential clients, businesses, and community and civic organizations to promote goodwill and generate new business.
  • Provide community education outreach to fulfill CRA commitments as directed by the company.
  • Be a digital expert in educating clients and associates in our digital banking platform.
  • Observe and coach through role play, mentoring, and motivating staff on a consistent basis through weekly O3 meetings, and as needed for improvement of individual performance.
  • Implement all banking center procedures and delegates the same, as necessary, to ensure profitable and secure business.
  • Ensure banking center premises constitute a safe work environment that promotes a positive bank image.
  • Ensure confidentiality of client and associate information by practicing all security processes.
  • Responsible for knowing, following, and ensuring all banking center associates' adherence to all bank policies and procedures and applicable state and federal laws.
  • Promotes an ethical environment by modeling integrity and requiring ethical behaviors of all associates.
  • Supervise banking center staff, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate.
Requirements
  • High school diploma, GED, or equivalent is required; Bachelor's degree preferred.
  • 1+ years banking center experience; experience with DFC banks is preferred.
  • 1+ years management/supervisory experience required.
  • Sales or networking background experience required; sales and marketing aptitude preferred.
  • Proven track record of business development skills.
  • Strong written and verbal communication skills.
  • Basic math and counting skills.
  • High emotional intelligence with proven ability to motivate and coach others.
  • Must be able to multi-task and be comfortable with on-the-job training.
  • Proficiency with common computer programs (i.e. Windows, MS Office, email, etc.).
  • Thorough understanding of retail banking loan and deposit products.
  • Ability to travel outside of the banking center within the local area, up to 20%, is required.
  • Ability to be NMLS licensed and registered.

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