Valet Operations Manager
7 days ago
Job Title: Valet Operations Manager
Company Overview: At Evolution Parking & Guest Services, we are committed to delivering exceptional service to our guests while ensuring the safety and efficiency of parking operations.
Job Summary: We are seeking a highly skilled Valet Operations Manager to lead our team in providing world-class service to our clients. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our valet parking services.
Estimated Salary: $60,000 - $80,000 per year, depending on experience.
Key Responsibilities:
- Safety and Efficiency: Ensure the safe and efficient operation of our valet parking services, including managing staff and monitoring traffic flow.
- Customer Service: Provide exceptional customer service to our guests, responding quickly to their requests and resolving any issues that may arise.
- Leadership: Lead and motivate your team to deliver outstanding service, exceeding our customers' expectations.
- Staff Management: Supervise and train valet attendants to ensure they provide the highest level of service to our guests.
- Maintenance and Cleanliness: Maintain a clean and neat work environment, including all surrounding areas of the ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns.
Requirements:
- Education: Associate's Degree, High School Diploma, or GED required, or relevant working experience.
- Experience: 2+ years in a management position, with experience in valet parking and customer service.
- Skills: Strong customer service and leadership skills, excellent oral and written communication skills, strong technology proficiency, and ability to multitask in a fast-paced environment.
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