Enterprise Technical Support Specialist

4 weeks ago


Lockhart, Florida, United States TEKsystems Full time
Job Overview

We are seeking a skilled Technical Support Technician to join our team in Orlando, FL.

The ideal candidate will have 2+ years of experience in general network and telecommunication troubleshooting, as well as experience working in a contact center or technical support role.

Key Responsibilities:

• Troubleshoot and resolve network issues in a timely manner

• Provide exceptional customer service and support

• Document and track tickets efficiently

Requirements:

• 2+ years of experience in general network and telecommunication troubleshooting

• Experience working in a contact center or technical support role

• Excellent customer service and documentation skills



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