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Business Relationship Manager

2 months ago

Glenview, Illinois, United States North American Corporation of Illinois Full time

The Customer Service Liaison plays a vital role in supporting the Sales Team at North American Corporation of Illinois. This position is responsible for developing and maintaining a professional business relationship with all North American customers.

Key Responsibilities:

  • Internal Support: Provide timely and effective internal support to Sales Representatives, ensuring seamless communication and collaboration.
  • Business Relationship Development: Foster strong relationships with North American customers, understanding their needs and preferences to drive business growth.
  • Account Management: Manage customer accounts, resolving issues and concerns in a professional and courteous manner.
  • Process Improvement: Collaborate with the Sales Team to identify areas for process improvement, implementing changes to enhance customer satisfaction and experience.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in customer relationship management software