Support Services Technician
1 month ago
At Diversified, we're seeking a highly skilled Support Services Technician to join our team. As a key member of our client support team, you will be responsible for providing exceptional technical support to our clients, ensuring their AV systems are running smoothly and efficiently.
Key Responsibilities:- Provide technical support for AV systems, including troubleshooting, configuration, and break/fix support
- Perform routine preventive maintenance of technical systems to ensure optimal performance
- Develop and maintain an inventory tracking/recording mechanism to ensure accurate tracking of equipment and supplies
- Interface with clients and internal teams to resolve system/equipment faults and repair needs
- Produce summary and detailed reports to communicate technical information to clients and internal teams
- High school diploma or equivalent required; postsecondary education degree or technical school/education certification/degree preferred
- Excellent client relationship management skills and ability to work in a fast-paced environment
- Deep understanding of audio-visual related systems and experience with AVIXA CTS, Biamp, and Crestron certifications a plus
As a Support Services Technician at Diversified, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and make a real impact on our clients' success. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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