Support Services Technician

1 month ago


Orlando, Florida, United States Diversified Full time
Job Title: Support Services Technician

At Diversified, we're seeking a highly skilled Support Services Technician to join our team. As a key member of our client support team, you will be responsible for providing exceptional technical support to our clients, ensuring their AV systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support for AV systems, including troubleshooting, configuration, and break/fix support
  • Perform routine preventive maintenance of technical systems to ensure optimal performance
  • Develop and maintain an inventory tracking/recording mechanism to ensure accurate tracking of equipment and supplies
  • Interface with clients and internal teams to resolve system/equipment faults and repair needs
  • Produce summary and detailed reports to communicate technical information to clients and internal teams
Requirements:
  • High school diploma or equivalent required; postsecondary education degree or technical school/education certification/degree preferred
  • Excellent client relationship management skills and ability to work in a fast-paced environment
  • Deep understanding of audio-visual related systems and experience with AVIXA CTS, Biamp, and Crestron certifications a plus
What We Offer:

As a Support Services Technician at Diversified, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and make a real impact on our clients' success. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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