General Manager, Hair Color Specialist

2 days ago

Southlake, Texas, United States Madison Reed Hair Color Bar Full time
Job Title: General Manager, Hair Color Bar

Madison Reed Hair Color Bar is seeking a highly skilled and experienced General Manager to lead our team of professionals in delivering exceptional business results and inspiring a culture of excellence.

Job Summary

The General Manager will be responsible for establishing the roadmap of success for their respective Hair Color Bar, working with the team to solicit diverse perspectives, innovate business growth through positive community relationships, and promote the products, services, and values of Madison Reed.

Key Responsibilities
  • Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
  • Ensure all aspects of the business are staffed and resourced, including front of house operations, adhering to all company standard operating procedures, assisting guests with retail orders, managing bookings, services, and memberships.
  • Achieve monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
  • Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, and company asset security.
  • Coaches and develops team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance.
  • Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets, and breaks and meals.
Requirements
  • Active cosmetology license in the state in which you are applying.
  • 2+ years of salon and retail experience.
  • 2+ years of operational management experience.
  • 2+ supervising other team members and participating in hiring, training, and scheduling.
  • Strong level of technical proficiency as a colorist.
  • Proven track record of exceeding key operational and performance metrics.
Benefits
  • Comprehensive Medical, Dental, and Vision Benefits.
  • Generous Paid Time Off program.
  • Company Paid Short and Long Term Disability and Life Insurance.
  • HSA Employer Contributions and FSA Options.
  • Parental Leave.
  • 401k Participation.
  • Learning and Education Programs.
  • Madison Reed Gratis + Discounts on Hair Color Bar Services and Products.
  • Company Sponsored Events + Surprise and Delights.

Madison Reed is an Equal Opportunity Employer and does not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

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