Client Service Representative

4 weeks ago


Asheboro, North Carolina, United States Ajilon Full time
Ajilon Customer Service Role

As a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. Your duties will also include verifying customer billing information and shipping addresses, as well as functioning efficiently and productively in a high-volume telephone call center. In addition, you will route escalated calls to the Call Center Supervisor. This is a great opportunity to develop your customer service skills and work with a dynamic team at Ajilon.

Key Responsibilities:
  • Address member inquiries, questions, and concerns in all areas
  • Verify customer billing information and shipping addresses
  • Function efficiently and productively in a high-volume telephone call center
  • Route escalated calls to the Call Center Supervisor

Ajilon

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