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Customer Service Representative

2 months ago

Reno, Nevada, United States Blackhawk Network Full time

Job Summary: We are seeking a highly skilled Customer Service Agent to join our team at Blackhawk Network. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to customers.
  • Work with customers to resolve complaints and concerns.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet or exceed customer satisfaction targets.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.