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Customer Service Representative

2 months ago

Hawaii, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will play a critical role in ensuring our customers have a seamless and enjoyable experience.

Key Responsibilities
  • Assist customers with various aspects of the rental process, including checking cars, processing rentals, and providing excellent customer service.
  • Work outdoors in a fast-paced environment, interacting with customers and colleagues in a professional and courteous manner.
  • Operate a variety of vehicles, including cars and other equipment, to ensure efficient and safe rental processes.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and productive work environment.
What We Offer
  • A competitive hourly wage and opportunities for advancement within the company.
  • On-the-job training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Flexible scheduling and opportunities for overtime pay.
  • A fun and dynamic work environment with a team of like-minded individuals who share your passion for customer service.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and a clean driving record.
  • Basic computer skills and ability to type accurately and efficiently.
  • Effective verbal communication skills and ability to work well with customers and colleagues.
  • Ability to work outdoors in a fast-paced environment and lift up to 50 pounds.
About Us

Avis Budget Group is a leading provider of car rental and other travel services, with a commitment to delivering exceptional customer experiences. We are proud to be an equal opportunity employer and welcome applications from diverse candidates who share our values and passion for customer service.