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Customer Service Supervisor
2 months ago
In conjunction with unit management, this individual will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations.
Key Responsibilities:- Optimal Customer Service: Ensure exceptional customer experience and satisfaction.
- Cost-Effective Management: Provide effective management that meets and exceeds stated expectations.
- Operational Activities: Assist in the responsibility for all operational activities, including quality improvement, sanitation, infection control, and facility-related activities.
- Health, Safety, and Sanitation: Follow guidelines for all products.
- Additional Duties: Perform other duties as assigned.
- Education: Associate's Degree or comparable experience.
- Experience: 3-5 years of relevant experience.
- Skills: Supervisory, leadership, management, and coaching communication skills, both written and verbal, and ability to communicate with management, client, customer, and associate levels.
- Multi-Tasking: Ability to multi-task and establish priorities.
- Initiative and Urgency: Exhibit initiative, sense of urgency, responsibility, flexibility, and leadership.
This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.