Customer Service Expert

4 weeks ago


Antioch, Tennessee, United States Under Armour Full time
Your Responsibilities">

You'll contribute to store sales and KPI targets by modeling brand values to provide athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations.


  • Provide direct sales assistance to athletes to meet sales KPI targets set by the Retail Store Manager
  • Deliver omni-channel requests in line with UA process and policy through digital experience
  • Model the UA service culture and customer expectations
  • Incorporate product knowledge into selling process by participating in training
Physical Requirements:
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area

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