Quality Assurance Manager

4 weeks ago


Memphis, Tennessee, United States THORNDALE PARTNERS Full time

Quality Assurance Manager

At Thorndale Partners, we are seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring that our products meet the highest quality standards.

Key Responsibilities:

  • Establish and maintain positive customer relationships at all levels of business
  • Maintain compliance with all contractual quality requirements
  • Measure customer satisfaction and engage with clients on specific projects
  • Conduct internal and external audits on projects
  • Analyze and manage critical quality issues in processes, products, and systems

Requirements:

  • Customer-service oriented with an understanding of contractual quality requirements
  • Proficient in root cause analysis tools (8D, 5Ws, Ishikawa, Six Sigma)
  • Knowledgeable in ISO 9001 and proficient in Office tools
  • Bachelor's degree in engineering or equivalent technical background
  • 2+ years of relevant lead/management experience in industrial environments

About Us:

Thorndale Partners is a trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers.



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