Administrative Support Specialist
2 weeks ago
Wilkes University is seeking candidates for the position of Administrative Support Specialist within the Department of Student Financial Services. This role operates under the guidance of the Executive Director and serves as a pivotal contact point, delivering a range of customer service and administrative support.
The ideal candidate will excel in providing outstanding customer service while assisting students and their families with financial aid inquiries. This position requires effective communication with students, families, and the broader university community.
Key responsibilities include:
- Being the primary contact for walk-in visitors and managing telephone and email inquiries.
- Ensuring prompt and accurate responses to all questions and concerns.
- Processing paperwork and performing various administrative tasks as required.
A high school diploma is mandatory, while some college coursework is preferred. The successful applicant should be organized, personable, and capable of engaging with diverse groups. Preference will be given to those with prior administrative experience and a foundational understanding of student financial aid.
Wilkes University is committed to fostering a diverse community and encourages applications from individuals of varied backgrounds. The institution does not discriminate in its employment practices or educational programs based on race, color, national or ethnic origin, age, religion, disability, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.
Note: Employment is contingent upon successful completion of a thorough background check.
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International Student Support Coordinator
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Office Coordinator
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IT Support Specialist
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IT Support Specialist
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