Bowling Department Manager
3 days ago
About the Role:
The Bowling Department Supervisor plays a vital part in ensuring the smooth operation of our bowling facilities. This role involves supervising daily activities, managing staff, and providing exceptional customer service to maintain a positive and engaging experience for our patrons.
Key Responsibilities:
Daily Operations: Ensure all tasks are completed efficiently and effectively to meet sales and marketing goals. Maintain accurate records, handle refunds, and manage till counts with precision.
Customer Service: Provide personalized support, share expert knowledge on bowling techniques, and ensure a safe and enjoyable environment for customers.
Staff Supervision: Directly supervise department leads, promote operational efficiency, and empower team members to deliver outstanding results.
Training and Development: Conduct training sessions to enhance employees' skills, promoting cross-functional collaboration and continuous improvement.
Additional Tasks: Collaborate with the Marketing Department to boost store traffic, actively participate in promotional activities, and maintain high ethical standards in the workplace.
Requirements:
This position requires a minimum of a high school diploma or equivalent and previous experience in retail, restaurant, or customer service. A college degree is preferred but not essential. Previous experience in bowling or game center management is highly desirable.
Work Environment:
This role involves frequent local travel by car. Employees must be physically able to stand, walk, reach, and lift up to 200 pounds with regular assistance.
Compensation:
The estimated annual salary for this position is $45,000-$55,000 based on location and industry standards.
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