Animal Care Ambassador

2 weeks ago

Tonawanda, New York, United States Creature Comforts Pet Resort Full time

Role Summary:

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Creature Comforts Pet Resort is seeking a highly skilled and compassionate Customer Service and Reception Specialist to join our team. This dynamic role will provide exceptional guest experience, ensuring that every interaction with our resort is positive and memorable.

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About the Position:

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This is an exciting opportunity for a motivated individual who loves animals and has excellent communication skills. As a Customer Service and Reception Specialist, you will be responsible for providing top-notch service to our clients and their pets, handling inquiries, and maintaining accurate records.

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Key Responsibilities:

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  • Greet clients and their pets in a warm and welcoming manner">
  • Respond to client inquiries in a timely and professional manner">
  • Maintain accurate records of client and pet information">
  • Assist with boarding reservations, check-in, and check-out procedures">
  • Perform other duties as required to ensure seamless operations">
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Requirements:

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To succeed in this role, you must have a passion for animal care, excellent communication skills, and the ability to multitask in a fast-paced environment. A minimum of 1 year of experience in a customer-facing role or a related field is preferred.

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Estimated Salary:

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$15.50-$18.00 per hour, based on experience and qualifications.

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