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Unit Service Aide

2 months ago


Cambridge, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly skilled and dedicated Unit Service Aide to join our team at Spaulding Hospital Cambridge. As a Unit Service Aide, you will play a vital role in providing support services to our interdisciplinary care team and patients.

Key Responsibilities
  • Clean and maintain patient rooms, common areas, and equipment to the highest standards.
  • Assist with errands and tasks as requested, adhering to established guidelines.
  • Store patient supplies and equipment in accordance with infection control and safety policies.
  • Distribute daily supplies to direct caregivers to meet patient needs.
  • Answer telephone calls and address requests in a timely and professional manner.
  • Prepare patient equipment for transport and escort patients to their destinations.
  • Transport equipment and supplies within the patient care unit and other departments as needed.
  • Assist with meal tray distribution, setup, and removal to ensure efficiency.
  • Make unoccupied beds according to established guidelines.
  • Assist patients with operating television, telephone, and other equipment in their rooms.
  • Monitor patients at risk for safety issues and take necessary actions.
  • Provide room preparation assistance in anticipation of new admissions.
  • Complete additional department, organization, or network activities as assigned.
Qualifications and Experience
  • Successful completion of all competencies required for the Unit Service Aide within 3 months of employment.
Preferred Qualifications
  • High School Diploma or equivalent.
  • Effective verbal, electronic, and written communication skills using the English language.
  • Computer proficiency, with a preference for Microsoft Office applications.
  • Maintain a variable work schedule to meet department needs, including evenings, nights, holidays, weekends, and travel.
Work Environment

Spaulding Hospital Cambridge is a dynamic and fast-paced environment that requires flexibility and adaptability. As a Unit Service Aide, you will work in a team-oriented setting, collaborating with healthcare professionals to provide exceptional patient care.