Risk Management Specialist
4 weeks ago
Job Title: Risk Management Specialist
Location: Greensboro, NC
We are seeking a highly skilled Risk Management Specialist to join our team at Stake Center Locating. As a key member of our claims/quality/compliance department, you will be responsible for managing daily operations, ensuring timely review, processing, and settlement of claims, establishing effective relationships with stakeholders, and resolving complex issues.
Key Responsibilities:
- Manage daily operations of the claims/quality/compliance department.
- Ensure all claims are reviewed, processed, and settled in a timely manner.
- Establish and maintain effective relationships with customers, excavators, regulators, and other stakeholders.
- Monitor and evaluate claims activity to ensure accuracy and compliance with customer contracts.
- Resolve complex claims, issues, disputes, settlements, and legal cases.
- Design, train, and mentor claim staff as needed.
- Provide periodic reports to senior management, regulatory bodies, AP, AR, and Customers.
- Analyze internal business systems to ensure compliance with industry regulations and ethical standards.
- Create, modify, update, and implement company policies.
- Develop risk reduction strategies relative to damage prevention and regulatory concerns.
- Develop and enforce quality assurance plans, processes, and procedures.
- Liaise with other departmental heads to ensure that all business operations are in line with business policies.
- Advise top management on business operations relating to damage prevention endeavors, regulatory risks, and any other policy development.
Requirements:
- Bachelor's degree in a related field preferred.
- 5+ years of experience in claims management preferred.
- Knowledge of insurance/claims/one call regulations and industry best practices.
- Regulatory experience equivalent to 2+ years preferred.
- Excellent written and verbal communication skills.
- Able to work independently and manage multiple tasks.
- Proficient in Microsoft Office Suite.
- Some travel will be required.
Estimated Salary: $90,000 - $110,000 per year based on location and experience.
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