Restaurant Operations Manager
7 days ago
At Burger King, we're looking for a skilled Assistant Manager to join our team. As a key member of our restaurant management team, you'll play a vital role in ensuring the delivery of exceptional guest satisfaction by managing daily restaurant operations. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. You'll interact with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.
Key Responsibilities:
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
- Motivates and directs team members and Shift Coordinators to exceed Guest expectations with fast and friendly service in clean surroundings.
- Supervises and trains team members and Shift Coordinators on team stations, BKC products, processes, and policies.
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
- Assists RGM in enforcing compliance with government regulations, BKC Market Policy, employment law, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.
- As part of the restaurant management team, recruits, hires, trains, and works to retain effective team talent, by making decisions or recommendations on hiring and advancement.
- Makes decisions or recommendations on the discipline and terminations of team members.
- Available to work evenings, weekends, and holidays.
- Prompt and regular attendance for assigned shifts, meetings, and training.
- Must be at least eighteen (18) years of age*
- High School Diploma or GED required; some college preferred.
- 1 year of experience working in the quick service restaurant industry in management.
- Completion of all BKC certification programs.
- Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
- Demonstrates leadership skills.
- Demonstrates formal understanding of the quick service industry and the core customer.
- Recognizes and solves routine problems.
- Develops knowledge and skills in basic tasks, practices, and procedures within own area.
- English Language Preferred.
- Willingness to Travel Preferred.
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