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Branch Operations Manager

2 months ago

Dothan, Alabama, United States R E Michel CO Full time
Branch Operations Manager

At R E Michel CO, we are seeking an experienced professional to manage our branch in Dothan, AL. The ideal candidate will oversee daily operations, ensure profitability, and foster a positive work environment.

Key Responsibilities:
• Manage day-to-day operations, including sales, inventory, staffing, and administrative tasks.
• Foster a productive team environment by providing coaching, feedback, and performance evaluations.
• Develop and maintain customer relationships, address complaints promptly, and ensure customer satisfaction.

Financial Management:
• Achieve sales and profitability goals set by corporate.
• Monitor expenses, manage inventory, and ensure accurate financial reporting.

Facility Management:
• Ensure the branch facility meets company standards for cleanliness, safety, and security.
• Prioritize "Customer First" standards and resolve customer complaints promptly.
• Ensure accurate and timely completion of administrative tasks.
• Implement credit and collection procedures.
• Supervisory experience or training.
• Familiarity with company products and computer systems.
• Requires frequent bending, climbing, movement, and lifting during physical loading/unloading of trucks and when stocking products.
• The work schedule is typically Monday through Friday and some Saturday (half day).

We offer a competitive salary, medical insurance, dental insurance, employee assistance program, supplemental life and AD&D insurance, short- and long-term disability, career advancement opportunities, and on-site training courses. We pay weekly, every Friday.