Store Operations Manager

4 weeks ago


Dothan, Alabama, United States BNED Full time

Job Summary

Barnes & Noble College is seeking a highly motivated and customer-focused individual to fill the role of Assistant Store Manager. As a key member of our team, you will be responsible for supporting the Store or General Manager in the daily operation of our retail store.

Key Responsibilities

  • Supervise employees and tasks to ensure seamless store operations.
  • Provide exceptional customer service and support to the academic and co-curricular community.
  • Assist with purchasing, directing operational functions, and scheduling.
  • Develop and implement strategies to drive sales growth and customer loyalty.
  • Train, direct, and counsel team members to enhance their skills and knowledge.

Requirements

  • Develop a working knowledge of all departments in the store to provide daily support and guidance.
  • Assign and direct work activities for team members to ensure delivery of services and sales.
  • Manage customer and employee issues in a timely and respectful manner.
  • Assist with hiring and training new employees.
  • Maintain a clean and organized sales floor.

Physical Demands

  • Frequent movement within the store to access various departments and products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting and occasional reaching, stooping, kneeling, crouching, and climbing ladders.


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