Store Operations Manager
4 weeks ago
Job Summary
Barnes & Noble College is seeking a highly motivated and customer-focused individual to fill the role of Assistant Store Manager. As a key member of our team, you will be responsible for supporting the Store or General Manager in the daily operation of our retail store.
Key Responsibilities
- Supervise employees and tasks to ensure seamless store operations.
- Provide exceptional customer service and support to the academic and co-curricular community.
- Assist with purchasing, directing operational functions, and scheduling.
- Develop and implement strategies to drive sales growth and customer loyalty.
- Train, direct, and counsel team members to enhance their skills and knowledge.
Requirements
- Develop a working knowledge of all departments in the store to provide daily support and guidance.
- Assign and direct work activities for team members to ensure delivery of services and sales.
- Manage customer and employee issues in a timely and respectful manner.
- Assist with hiring and training new employees.
- Maintain a clean and organized sales floor.
Physical Demands
- Frequent movement within the store to access various departments and products.
- Ability to remain in a stationary position for extended periods.
- Frequent lifting and occasional reaching, stooping, kneeling, crouching, and climbing ladders.
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