Senior Process Improvement Engineer
3 weeks ago
Job Summary:
The Leidos Digital Modernization Sector is seeking a Senior Process Improvement Engineer to support a broad range of responsibilities including documentation of current processes and procedures, making recommendations for and documenting future processes and procedural requirements, and developing courses of action for automation capabilities.
Key Responsibilities:
- Maintain adherence to the program's process improvement initiatives.
- Help the customer lead process improvements for the organization while achieving efficiencies on current processes.
- Supervise tasks and ensure they are closed without operations impact.
- Coordinate with other Directorates to pull requirements and translate them into potential solutions.
- Partner with internal and external customers in facilitating/leading Lean Six Sigma structured improvement activities (SIAs).
- Partner with customers and management to lead efforts that continually drive the enhancement of the workflows and existing processes.
- Facilitate and participate in continual improvements to procedures.
- Effectively identify and facilitate process improvement, enabling multiple domain experts to come together to identify and adopt process or technology improvements.
- Identify areas for potential improvement and work with the program team to vet and mature each opportunity.
- Develop workflows, operating procedures, and work instructions for enterprise-wide daily execution, automation, and reporting that allows for proactive assessment of performance while maintaining acceptable quality levels.
- Ensure product development and service processes meet customer expectations.
- Proactively facilitate sessions/dialogue with key stakeholders and conduct trend analyses on performance issues to help evaluate predictive behaviors/outcomes.
- Establish mechanisms to actively monitor the effectiveness of process improvement initiatives.
- Interface with service delivery teams to refine performance measurements and lead working groups to establish mission-oriented measurements (e.g. KPIs).
- Monitor workflow and process compliance and track corrective actions to closure.
- Support development sprints (as applicable) and ensure testing is conducted according to
- Review process outputs to ensure compliance.
- Integrate closely with the program team to implement and execute the process improvement organizational strategies.
- Monitor and track quality action items and quality issues through resolution.
Requirements:
- Requires a Bachelor's degree and 8+ years of prior relevant experience or a Master's and 6+ years of prior relevant experience; additional years of experience will be accepted in lieu of a degree.
- Experience with process improvement initiatives and process automation.
- Ability to work both independently and as part of a team.
- Excellent written and oral communication skills.
- Detail-oriented and excellent time-management skills.
- Ability to adapt to changing priorities.
- U.S. Citizenship required with an active Secret clearance.
Preferred Qualifications:
- Ability to interact with senior Government leaders, develop and present information/decision briefings.
- Solid organization skills and attention to detail.
- Experience with federal organizations and interacting with senior civilian and military personnel.
About Leidos:
Leidos is a leading provider of innovative technology, engineering, and cyber solutions to the U.S. government, healthcare, and commercial markets. We are committed to delivering exceptional results and making a positive impact on our customers and the communities we serve.
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