Servicing Representative Analyst

2 days ago


South Jordan, Utah, United States Innova Solutions Full time
About the Role

Innova Solutions is seeking a highly skilled Servicing Representative Analyst to join our team. As a key member of our National New Accounts Department, you will play a critical role in ensuring the accuracy and compliance of our customer accounts.

Key Responsibilities
  • Evaluate PATRIOT Act verification exceptions and make determinations on the right course of action.
  • Perform research and analysis to ensure document validity and compliance.
  • Develop subject matter expertise across the department and apply knowledge to determine document validity.
  • Ensure document compliance based on account type and take appropriate steps to remediate or close accounts that are out of compliance.
Requirements
  • Customer Focus: Must be dependable, well-organized, detailed-oriented, and able to work in a quota-driven environment.
  • Communication Skills: Must have excellent oral and written communication skills, including the ability to write and listen carefully and convey information accurately.
  • Interpersonal Skills: Must be able to promote collaboration and teamwork and be willing to help others in and across the firm.
  • Technical Skills: Must have computer literacy and proficiency in Microsoft Office Suite.
What We Offer
  • Competitive pay rate: $20-$24 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k), and more.
  • A dynamic and supportive work environment.


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