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Domino's Pizza Team Member
2 months ago
Job Summary
Domino's Pizza LLC is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the success of our store by leading a team of delivery drivers and customer service representatives.
Key Responsibilities
- Lead a team of delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly.
- Maintain staffing levels that mirror the needs of the business at any point of the day.
- Perform end-of-night bank deposits and conduct nightly product inventory counts.
- Ensure the store is set up properly and ready to receive orders upon time of opening.
- Foster a sense of urgency with each and every order.
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
- Collect money and signed credit card receipts from delivery drivers at the end of their shift.
- Ensure vehicles used for delivery pass inspection, both mechanically and visually.
- Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time.
- Uphold Domino's standards of grooming, uniform, and appearance.
- Promote pizza products, specials, and promotions.
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout.
- Provide quality customer service to internal and external customers both over the phone and in person.
- Ability to speak and write clearly and comprehension of using a computer-based order entry system.
- Contribute to and promote an atmosphere of teamwork, energy, and fun.
Qualifications
Domino's Pizza LLC is an equal opportunity employer and welcomes applications from diverse candidates. All applications will be kept confidential according to EEO guidelines.
