Customer Service Lead Specialist

2 weeks ago


Jacksonville, Florida, United States Chuze Fitness Full time
Job Summary

We are seeking a highly motivated and experienced Shift Lead I to join our team at Chuze Fitness. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.

Key Responsibilities
  • Spearhead daily operations, ensuring seamless delivery of services to our members.
  • Provide ongoing training and coaching to front desk employees to enhance their skills and knowledge.
  • Manage and resolve member complaints in a timely and professional manner.
  • Collaborate with management to implement process improvements and optimize club operations.
Requirements and Qualifications
  • Proven track record of success in customer-facing roles and shift leadership experience.
  • Superior communication and interpersonal skills, with ability to motivate and empower team members.
  • Strong analytical and problem-solving skills, with attention to detail and organizational prowess.
  • Familiarity with club operations and ability to work in a dynamic environment.
Estimated Salary Range: $50,000 - $65,000 per year

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