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Part-time Sales Associate
2 months ago
Job Summary:
The Sales Associate is a key member of our retail team, responsible for promoting a customer and product-focused sales culture in our stores. This role requires excellent communication skills, a passion for delivering exceptional customer service, and a strong ability to work collaboratively as part of a team.
Key Responsibilities:
- Support Management in promoting a customer and product-focused sales culture
- Drive sales by utilizing sales techniques and communicating product knowledge to customers
- Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met
- Participate in visual directives, including monthly store sets and zone maintenance
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards
- Ensure prompt resolution of customer concerns and provide a fast and efficient register experience
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales
- Build and maintain a solid customer following through clienteling and wardrobing
- Know current product fit and style assortment offerings in store and online
- Maintain consistent client communication through utilization of customer books
Requirements:
- High School diploma or equivalent
- Retail or sales experience preferred
- Must be 18 years of age or older
- Excellent communication and customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, associates, and management
Physical Requirements:
- Constant walking/standing (8-hour shift)
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift)
- Frequent climbing (34%-66% of 8-hour shift)