IT Systems Administration Lead

5 days ago


Dallas, Texas, United States Commonwealth Business Bank Full time
Job Overview

This is an exciting opportunity to join Commonwealth Business Bank as an IT Systems Administrator. In this role, you will be responsible for the maintenance and management of our network and servers.

Key Responsibilities:

  • Maintenance of data centers, servers, networking and security infrastructure equipment's.
  • Administering enterprise software systems.
  • Deployment and enforcement of security policies and procedures.
  • Providing IT support and resolving problems for employees.
  • Assistance with onboarding of new employees.
  • Suggestion and implementation of improvements in procedures and equipment.
  • Maintenance of knowledge of IT support, help desk procedures, products, and services.
  • Management of an issue tracking system and reporting on issue resolution SLAs.
Requirements

To succeed in this role, you will need:

  • Excellent communication skills, both oral and written.
  • Knowledge of help desk software and ITSM process.
  • Good knowledge of Windows OS administration, windows server administration and networking.
  • Excellent troubleshooting skills.
  • Ability to work independently and maintain employee satisfaction.
  • Bilingual: English/Korean preferred.
Education & Experience

A minimum of 5 years of experience in IT administration and networking knowledge.

What We Offer

We offer a competitive total rewards package, including medical, dental, vision, and life insurance, 401k retirement savings plan, and paid federal holidays. This full-time position comes with an annual salary range of $70,000 - $80,000, based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Must be authorized to work in the US. We are an Equal Opportunity Employer.



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