Multifamily Property Manager Lead

15 hours ago


Wenatchee, Washington, United States 11 Residential Full time
Job Overview

The ideal candidate for this multifamily property manager position will oversee the daily operations of a designated community. This role is responsible for ensuring exceptional service delivery, resident satisfaction, and operational efficiency.

Key Responsibilities
  • Maintain high occupancy rates through effective resident retention strategies and tailored leasing approaches.
  • Supervise maintenance and leasing staff, delegate tasks, provide training, and ensure timely completion of work.
  • Review and approve lease applications, ensuring compliance with company policies and standards.
  • Stay informed about current market conditions and competition to optimize property performance.
  • Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
  • Provide exceptional customer service to residents, promptly addressing any issues or concerns.
  • Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
  • Manage positive relationships with vendors and negotiate contracts.
  • Coordinate resident activities and communication, including monthly newsletters and community events.
  • Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
  • Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
  • Conduct regular property inspections to maintain curb appeal and address maintenance needs.
  • Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations.
  • Assist other properties, if needed, to support overall operational goals.


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