Supervisor of Client Services
5 days ago
We are a global leader in business process automation, offering innovative solutions to improve productivity and user experience. Our expertise spans over decades, serving more than 4,000 clients across 50 countries, including 60% of the Fortune 100 companies.
We provide a range of solutions, from finance and accounting to human capital management and legal management, catering to various industries such as banking, healthcare, insurance, and public sectors. Our team of 16,500 employees operates in 21 countries, offering a comprehensive benefits package, including health and wellness plans, paid time off, and commuter benefits.
The ideal candidate will oversee a small team, managing workflow, prioritizing tasks, and delegating responsibilities. Key responsibilities include administrative tasks, ensuring service levels are met, performing HR functions, and utilizing technology efficiently.
The estimated salary for this position is $60,320.00, with potential bonus opportunities as part of the compensation package. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Job Summary:Main Duties:- Manage team workflow, prioritize tasks, and delegate duties.
- Ensure service levels are clearly communicated and met by on-site staff.
- Perform all HR functions, including time and payroll authorization, vacation approval, hiring/separation, annual reviews, and merit increase actions.
- Utilize technology efficiently to perform tasks and demonstrate effective communication skills.
- At least three years of supervisory experience.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Strong leadership and management skills.
- Excellent problem-solving and decision-making abilities.
- Valid driver's license.
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