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Documentation Reviewer
2 months ago
We are seeking a highly organized and detail-oriented Intake Coordinator to join our team at Lincare Holdings. As a key member of our operations team, you will play a critical role in ensuring accurate customer invoicing by reviewing and processing documentation.
Key Responsibilities:- Account Management: Create and maintain both facility and resident accounts, ensuring accurate and up-to-date information.
- Documentation Review: Review documentation for Long-Term Care (LTC) business sent in from field representatives, making changes as necessary to reflect delivery, pickup, or sale.
- Document Submission: Submit approved documents to RBCO for billing, ensuring timely and accurate invoicing.
- Resident Census Review: Conduct regular reviews of resident census to ensure accuracy and compliance.
- Third-Party Billing: Obtain and review documentation for third-party billing, ensuring accurate and timely payment.
- Customer Dispute Resolution: Investigate customer disputes and work closely with RBCO to resolve issues.
- High school diploma or equivalent required.
- 1-2 years of experience in a related field, such as customer service or accounting.
- Excellent organizational and communication skills.
- Ability to work in a fast-paced environment and meet deadlines.
