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IT Support Specialist

2 months ago

Orange, California, United States Insight Global Full time

Position Overview

Insight Global is seeking a Desktop Support Technician to provide essential support for a prominent healthcare organization. This role is pivotal in ensuring the functionality of computer systems and assisting personnel with their technological needs.

Key Responsibilities

  • Maintain and troubleshoot computer hardware and software issues.
  • Install and configure operating systems and applications.
  • Perform routine updates and maintenance on system software.
  • Assist users with technical inquiries and resolve issues efficiently.
  • Travel to various local sites to deliver field service support as needed.

Qualifications

  • Minimum of 1 year of experience in an IT helpdesk, field service, or desktop support role.
  • Proficient in supporting a Windows/PC environment.
  • Experience with ticketing systems for issue tracking.
  • Strong communication skills and ability to work collaboratively.
  • Possession of relevant certifications such as A+, N+, S+, or CCNA is preferred.

Diversity and Inclusion

At Insight Global, we are dedicated to fostering a diverse and inclusive workplace where every individual can express their authentic selves. We are an equal opportunity employer, and we encourage applications from all qualified candidates regardless of their background.

Note

If you require assistance or accommodations due to a disability during the application process, please reach out for support.