Fitness Center Front Desk Associate

5 days ago


Le Mans, Pays de la Loire, United States LADGOV CORPORATION Full time
Job Title: Fitness Center Front Desk Clerk

Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Fitness Center Front Desk Clerk. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership check-ins, and handling inquiries related to membership, facility services, and class schedules.

Responsibilities:
  • Provide a friendly and professional first point of contact for patrons, welcoming them to the fitness center and ensuring a smooth check-in process.
  • Manage membership check-ins, processing new memberships, renewals, and cancellations, and maintaining up-to-date records of member information.
  • Handle phone calls, respond to emails, and address in-person queries regarding membership, facility services, and class schedules.
  • Work collaboratively with the front desk team to ensure seamless operations and exceptional customer service.

Requirements:
  • High school diploma or equivalent.
  • Prior experience in a customer service role, preferably in a fitness or recreational facility.
  • Excellent verbal and written communication skills to effectively interact with patrons.
  • Familiarity with office software for scheduling, data entry, and membership management.

Work Environment: Our fitness center is a dynamic and fast-paced environment, and we are looking for a team member who is able to work effectively in a team setting and provide exceptional customer service in a high-volume environment.

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