Hotel Operations Director

6 days ago


Pleasant Hill, California, United States Marriott International Inc Full time
About the Job

We are seeking a skilled Hotel Operations Director to join our team at Residence Inn by Marriott. As an integral part of our operations department, you will play a vital role in ensuring the smooth day-to-day functioning of our hotel.

Key Responsibilities
  • Sustaining Excellence: Collaborate with our leadership team to maintain and enhance operational standards, guaranteeing exceptional guest experiences and seamless service delivery.
  • Team Leadership: Develop and motivate a high-performing team, empowering them to meet or exceed productivity targets while maintaining the highest levels of customer satisfaction.
  • Operational Efficiency: Analyze and optimize our hotel's operational processes, identifying areas for improvement and implementing effective solutions to drive efficiency and cost-effectiveness.
  • Guest Services: Foster strong relationships with our guests, responding promptly to their needs and resolving any issues that may arise.
Requirements and Qualifications

To be successful in this role, you will require:

  • A minimum of 4 years of experience in hotel operations, preferably in a senior management position.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team.
  • Strong analytical and problem-solving skills, with a focus on process improvement and operational efficiency.
  • High school diploma or equivalent required; bachelor's degree preferred.
Benefits and Compensation

This exciting opportunity offers a competitive salary range of $29.33 to $32.21 per hour, plus additional benefits including comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan, and more.



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