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Customer Service Representative

4 weeks ago

Orange Park, Florida, United States ValorVIP Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through timely and effective resolution of customer inquiries and issues.

Key Responsibilities:
  • Handle customer inquiries and issues via phone, email, and chat
  • Provide accurate and timely information to customers
  • Escalate complex issues to senior team members or management as needed
  • Meet or exceed customer satisfaction targets
  • Participate in ongoing training and development to improve customer service skills
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Collaborative and dynamic work environment

At ValorVIP, we are committed to providing exceptional customer experiences and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.