Order Processing Specialist
1 day ago
We are seeking a detail-oriented Order Processing Specialist to join our team at a versatile medical supplier in Jacksonville. In this full-time, in-office role, you will manage Tricare orders, communicate with patients and healthcare professionals, and support setup technicians.
Key Responsibilities- Utilize computer systems to process new Tricare orders and dispatch setup technicians
- Communicate with patients, referral sources, physicians, and technicians via phone, email, and fax
- Update patient and referral source information (Name, Address, Phone Numbers, etc.)
- Facilitate equipment needs of setup technicians
- Manage and update Start-to-Setup Workflow Report daily and discuss with assigned Account Manager
- Type documents and correspondence and send to patients and referral sources
- Roll-over phone support as needed
- Escalate issues to Referral Guide Supervisor or Office/HR Manager
- Develop and maintain working knowledge of current services and supplies offered
- Establish and maintain effective working relationships with team members
- Adhere to company policies and procedures
- Perform patient follow-up calls
- Resolve sleep apnea therapy patient issues/concerns
- Work various reports as needed
- Data Entry (2 years of experience is preferred)
- Microsoft Office (2 years of experience is preferred)
- Customer Service (3 years of experience is preferred)
- Claims Processing
- Patient Support (2 years of experience is required)
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
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Order Processing Specialist
6 days ago
Jacksonville, Florida, United States Randstad North America, Inc. Full timeAbout the RoleWe are seeking a detail-oriented and organized Order Processing Specialist to join our team at Randstad North America, Inc. in a full-time, in-office role.Key Responsibilities:Manage Tricare orders from receipt to fulfillmentCommunicate effectively with various stakeholders, including Guide, Specialist, HR Manager, Processing Specialist,...
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Order Processing Specialist
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Jacksonville, Florida, United States Randstad US Full timeJob SummaryWe are seeking a detail-oriented and organized Order Processing Specialist to join our team at Randstad US. As an Order Processing Specialist, you will be responsible for managing Tricare orders, communicating with patients and healthcare professionals, and supporting setup technicians.Key ResponsibilitiesUtilize computer systems to process new...
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Order Processing Specialist
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Jacksonville, Florida, United States Randstad US Full timeJob SummaryWe are seeking a detail-oriented and organized Order Processing Specialist to join our team at Randstad US. In this full-time, in-office role, you will be responsible for managing Tricare orders, communicating with patients and healthcare professionals, and supporting setup technicians.Key ResponsibilitiesUtilize computer systems to process new...
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Order Processing Specialist
1 day ago
Jacksonville, Florida, United States Randstad US Full timeJob SummaryWe are seeking a detail-oriented and organized Order Processing Specialist to join our team at a versatile medical supplier in Jacksonville. As a key member of our team, you will be responsible for managing Tricare orders, communicating with patients and healthcare professionals, and supporting setup technicians.ResponsibilitiesProcess new Tricare...
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