Admissions Processing Specialist

2 days ago

Jacksonville, Florida, United States University of North Florida Full time
Job Summary

We are seeking a highly skilled and detail-oriented Admissions Processing Specialist to join our team at the University of North Florida. As a key member of our Enrollment Services Processing department, you will play a critical role in ensuring the smooth processing of undergraduate admission applications.

Key Responsibilities
  • Analyze and evaluate undergraduate admission applications, including degree-seeking, non-degree seeking, freshman, transfer, post-baccalaureate, and readmission applications.
  • Interpret university and state statutes, regulations, policies, and procedures to determine admissibility.
  • Utilize professional judgment to determine the eligibility of applicants for admission to UNF based on the analysis of the admission application, transcripts, standardized tests, and supplemental documentation.
  • Prioritize admission applications based on deadlines established by Enrollment Services and academic departments.
  • Complete processing forms to provide clear documentation of decision process, including requests for additional information and contacts with applicants.
  • Maintain a thorough knowledge of current UNF admission and Enrollment Services policies.
  • Act as a liaison to UNF admissions staff and other academic departments by interpreting and explaining current UNF admission guidelines and policies and verifying application information for other offices and academic departments.
  • Perform evaluations on transfer coursework for all incoming and current undergraduate students, requiring a thorough understanding of the impact across the University and the computer systems.
  • Enter student test credit into the student information system (SIS) for all applicants.
  • Participate in the rotation of transcript re-evaluations and assignments in the customer relations system (CRM).
  • Contacts other educational institutions to verify and clarify information provided by applicants.
  • Determine Florida residency for tuition purposes.
  • Enter and change all data in SIS and/or CRM when processing request forms, including major changes, term changes, and withdrawing/declining applications.
  • Provide customer service for incoming calls and emails from applicants, students, parents, faculty, admissions counselors, high school counselors, university partners, and others.
Requirements
  • A Bachelor's degree from an acceptable accredited institution in a directly related area of specialization; or a high school diploma and four years of experience directly related to the job functions.
  • Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Working Conditions

This position requires the ability to work independently, prioritize daily tasks, and maintain attention to detail in a fast-paced environment. The successful candidate will be able to work effectively in a team-oriented setting and communicate clearly with colleagues, students, and other stakeholders.

Equal Opportunity Employer

The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers.

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