Board Relations Manager

1 month ago


Miami, Florida, United States Florida International University Full time
Job Summary

Cultivate and maintain relationships with the Board of Advisors, industry partners, and stakeholders. This role serves as the primary liaison between the school and its external constituents, fostering strategic partnerships and advancing the school's mission and goals.

Key Responsibilities
  • Oversee, lead, and organize all activities and objectives for all boards at the Chaplin School of Hospitality and Tourism Management (CSHTM), ensuring effective and efficient management of day-to-day activities, including all aspects of board meetings and involvement.
  • Maintain strict confidentiality for all sensitive information, using independent judgment, insight, considerable discretion, and diplomacy when handling delicate or escalated matters.
  • Serve as the primary liaison for board members on a myriad of issues, providing timely and appropriate responses to questions and concerns, including referral to other organizational leaders with related context and follow-up.
  • Ensure timely collection of annual board dues and active pledge commitments/donations in the form of checks, stocks, and other negotiable securities.
  • Provide oversight for seamless implementation of all board meetings, subcommittee meetings, events, initiatives, etc., throughout the year, including creating and disseminating agendas, presentations, directories, minutes, etc.
  • Maintain a strong working knowledge of governance best practices, issues affecting related industries, and make recommendations for incorporation of best practices.
  • Draft correspondence to board members, as well as review communications from the Dean to ensure clear and consistent messaging.
  • Support and oversee board member and visitor tours, lunches, meetings, and follow-up in collaboration with the Dean and development team.
  • Work in partnership with the Office of Advancement to ensure policies and procedures are followed while managing the operations of the boards.
  • Administer the process for maintaining and archiving all files, utilizing NXT to ensure that correspondence with board members is timely, appropriate, and internally documented.


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