Automotive Service Consultant

3 days ago


Jackson, Mississippi, United States Christian Brothers Automotive Full time

Job Overview

At Christian Brothers Automotive, we are seeking an experienced Automotive Service Advisor/Writer to join our team. This role is responsible for providing exceptional customer service, managing the repair process, and building strong relationships with our clients.

Key Responsibilities

  • Greet customers with hospitality and respect, presenting the best solution to repair their vehicle in a clear and concise manner.
  • Manage the store's workflow efficiently, ensuring customer satisfaction and effective communication throughout the repair process.
  • Sell services honestly and consistently, maintaining a positive attitude and team atmosphere at all times.
  • Communicate clearly on the phone and in person, directing and coordinating customer service activities as needed.

Requirements

  • Current driver's license and acceptable driving record.
  • Proficiency in Windows-based computer software and automotive store applications.
  • Experience in an Automotive Customer Service or Service Write/Advisor/Sales role.

Salary and Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, based on experience, plus benefits including paid vacation, holidays, healthcare, and retirement plans. Our company also offers opportunities for career advancement and professional growth.

About Us

Christian Brothers Automotive was founded in 1982 with a commitment to providing precision auto repair with transparency, integrity, and a people-first philosophy. Our modern facilities are equipped with manufacturer-level diagnostic equipment and the latest factory scan tools, offering our technicians a consistent workload, free training, and full-time live support.



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