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Project Manager IT Specialist

1 month ago

Beachwood, Ohio, United States Master Builders Solutions Full time
Job Title: Project Manager IT

The ideal candidate will be responsible for designing, implementing, and managing a Salesforce Field Service Implementation Project across our US organization.

To succeed in this role, the individual should be comfortable handling multiple tasks simultaneously.

Key Responsibilities:
  • Lead and manage the full project lifecycle of Salesforce Field Service implementation, including planning, scoping, scheduling, resource management, budget, and risk management.
  • Manage cross-functional teams (including external developers and Salesforce Consultants, business analysts, and field service engineers) to ensure project delivery on time, within scope, and on budget.
  • Partner with technical and functional teams to design, develop, and deploy Salesforce Field Service.
  • Manage the technical integration workstream between Salesforce, SAP, and other SCM solutions.
  • Regularly communicate project status, risks, and issues to stakeholders, including senior management, clients, and team members, ensuring alignment and transparency throughout the project lifecycle.
  • Oversee the quality assurance process, including testing, training, and post-implementation support to ensure the solution meets our expectations and needs.
  • Develop and execute change management strategies to ensure smooth adoption of Salesforce Field Service solutions by end-users.
  • Manage time and project budgets, track expenses, and ensure project delivery on time within financial constraints.
Qualifications:
  • Bachelor's degree or equivalent.
  • Proven project management experience.
  • 5+ years of project management experience, with a focus on Salesforce Field Service.
  • Proven track record of leading successful Salesforce implementations.
  • Experience in managing projects in a service management or field service environment.
  • Proven Salesforce Field Service Implementation Experience.
  • Proven track record of leading successful Salesforce implementations.
  • Experience in managing projects in a service management or field service environment.
  • Proven Integration Experience of Salesforce, SAP, and other SCM Systems.
  • Strong experience with Agile, Scrum, or Waterfall methodologies.
  • Excellent leadership, interpersonal, and communication skills.
  • Proven ability to manage client relationships and deliver projects to meet business needs.
  • Strong analytical and problem-solving skills with the ability to adapt to changing client needs and project requirements.